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Resident Notice: Important Utility Payment Reminder

Help Keep Your Utility Payments on Track

We want your utility payments to reach you account quickly, accurately and without interruption. A few simple details can help ensure your bank sends your payment to the right place. Before submitting your payment, please take a moment to double-check the information below.

  1. Check Account Numbers

    • Format: Letter (3 Numbers) – (4 Numbers) – (2 Nmbers)
    • Example: S111-1111-11

Please enter your account number exactly as it appears on your Utility Bill, including all dashes and uppercase letters. Even a small difference can delay processing or prevent your payment from being attached to the correct utility account.

  1. Verify Vendor Address

(Please select one of the following)

    • 3571 Kiessel Road The Villages, FL 32163
                  OR
    • VCDD

                     PO BOX 2230

                     The Villages, FL 32158-2230

This is the only address used for Utility Billing. Using the correct vendor address helps your bank route your payment to the appropriate location for processing.

  1. Company Name

When setting up your Utility Payment through your bank, please use either the full company name or the company acronym shown below.

Using the correct company name helps your bank identify and match your utility account during payment processing.

Thank you for taking a moment to keep your payment information accurate and up to date. These small details can make a big difference, helping your utility payments reach us on time and without unnecessary delays.

Have a question? Our Utility Billing team is here to help. Give us a call at 352-750-0000.

For more information, please contact Utilities by email or at 352-750-0000.

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