News and Information
Severe Weather Preparations- Updated 8/3/2020
While emergency management continues to be a function of the county in which you reside, the District works extremely hard in ensuring the safety of District staff, residents of The Villages and District facilities. On Tuesday, August 4, 2020, Community Watch will begin reinstalling the gate arms that were removed in preparation for the potential of severe weather. As you approach the gates, please use caution and reduce your speed. The process of reinstalling the gate arms will be completed by Tuesday afternoon. We appreciate your patience.
Executive Golf Updates – UPDATED 7/23/2020
As Golf is an independent sport and continues to remain open, there continue to be several modifications that remain in place to prevent the further spread of COVID-19.
- Beginning August 1, 2020, guests will be permitted to play on all Executive Golf Courses with a valid guest pass and photo ID.
- Guests playing on courses south of SR 44 will be able to pay their guest fees by credit card at the starter shacks.
- Guests playing on courses north of SR 44 will need to have a valid Guest Play Card.
- Guest Play Cards can be purchased at a District Customer Service Center Monday – Friday from 8:00 a.m. to 5:00 p.m. or any Regional Recreation Center from 8:30 a.m. to 4 p.m.
- The cost for a card will be $44.
- The Guest Play Card will be valid for 4 rounds of golf on any Executive Course North of SR 44 and it includes greens fee and trail fees.
- Cards can be used August 1, 2020 through October 31,2020.
- Cash is no longer accepted for payment of daily trail fees when playing golf on the Executive Golf Courses.Trail Fees must be paid in advance via telephone with a credit card.
- A new temporary monthly flat fee of $ 20.00 per month for Trail Fees is available to accommodate what used to be daily cash trail fee golfers. If you have already paid your 6-month or yearly trail fees, you do not need to make an additional payment.
- To pay your Executive Trail Fees over the phone, please call the District Customer Service Center Monday –Friday from 8:00 a.m. to 5:00 p.m. at (352) 753-4508 or contact any Regional Recreation Center from 8:30 a.m. to 4 p.m.-
- Paradise - 753-0637
- La Hacienda - 753-1716
- Savannah Center - 750-6084
- Mulberry Grove - 259-6040
- Laurel Manor - 751-7110
- Lake Miona - 430-2950
- Colony Cottage - 750-1935
- Sea Breeze - 750-2488
- Eisenhower - 674-8390
- Rohan - 674-8400
- Fenney - 674-8460
- Everglades - 674-8434
- To pay on the weekends, please contact the following Regional Recreation Centers from 8:30 a.m. to noon:
- La Hacienda - 753-1716
- Lake Miona - 430-2950
- Eisenhower - 674-8390
- Rohan - 674-8400
- Everglades - 674-8434
- Golf courses are now open for normal operating hours.
- Golfers still have the ability to play by walking with a pull cart or carrying their own bag.
District Action Plan - 7/15/2020
The safety of residents, guests, staff and visitors in The Villages community continues to be of utmost importance to the District. As the guidance provided by the Centers for Disease Control and Prevention (CDC), the Florida Department of Health and Governor DeSantis on the prevention of COVID-19 continues to update, the District continues to modify our operations. Please continue to monitor www.DistrictGov.org
and The Villages Recreation & Park News for the latest updates. District Administrative Offices located at 984 Old Mill Run
The District Administrative Offices at Lake Sumter Landing remain open on an appointment only basis. Appointments can be made by emailing or contacting the appropriate District Department. If you do not know which department to contact, please call the District Customer Service Center at (352) 753-4508. Masks are required for all appointments at the District offices.
There is a drop box available in the breezeway outside of the District office. If you need to drop off correspondence, please utilize the locked drop box. Recreation Centers & Activities
To view a complete list of the activities and facilities, as well as the guidelines and restrictions for use, please click on the following link: Recreation & Park News
• All outdoor courts and swimming pools are open with limited capacity and social distancing guidelines in place
• Residents are encouraged to sanitize all outdoor equipment before and after using it
• All Resident Lifestyle Events remain cancelled
• All Recreation Sponsored Events remain cancelled
• Fitness Clubs will close effective Monday, July 20thOther District Cancellations:
• CDD Orientation
• Resident Academy
• The Villages Public Safety Department
o Smoke detector changes
o CPR classes District Board Meetings
• To comply with social distancing guidelines, all District Board meetings are being held at the Savannah Center.
• The Starter Shacks continue to remain cashless. To pay your Executive Trail Fees, please contact any Regional Recreation Center or the District Customer Service Center.
• Guests are temporarily not permitted to golf on the Executive Courses.
The District continues to utilize additional cleaning, sanitization and safety measures for the protection of residents, staff and guests. Some of the additional safety measures you may see throughout the community include
• Additional cleaning and disinfection
• Aerosol disinfection
• Social distancing measures including screens or added spacing between team members
We continue to encourage you to follow all guidance provided by the CDC as is relates to social distancing and individual responsibilities pertaining to personal preparedness. Please visit www.DistrictGov.org
and ensure you are signed up to receive e-Notifications for the most up-to-date information.
NSCUDD Solid Waste Management Plan
On June 18, 2020, the North Sumter County Utility Dependent District (NSCUDD) unanimously approved the Agreement with Covanta Lake II, Inc. for waste disposal in Districts 1-11. Beginning October 1, 2020 all waste collected by CH2M/Jacobs will be taken to the Covanta Energy-From-Waste facility in Okahumpka, FL. In 2019, in addition to reducing the waste volume by 90%, saving over 225,000 cubic yards of landfill space, Covanta produced 77,292 megawatt hours of energy, which would provide enough electricity for over 7,000 households in the community annually. For more information about Energy-from-Waste, please click the header of this announcement. Stay tuned for more information in the upcoming months!
District Office Information
The safety of residents, guests, staff and visitors in The Villages community continues to be of utmost importance to the District. As the guidance provided by the Centers for Disease Control and Prevention (CDC), the Florida Department of Health and Governor DeSantis on the prevention of COVID-19 continues to update, the District implemented a carefully phased re-opening plan.
District Administrative Offices located at 984 Old Mill Run
The District Administrative Offices at Lake Sumter Landing are open on an appointment only basis. Appointments can be made by emailing or contacting the appropriate District Department. If you do not know which department to contact, please call the District Customer Service Center at (352) 753-4508. Masks are required for all appointments at all District Administrative offices.
There is a drop box available in the breezeway outside of the District office. If you need to drop off correspondence, please utilize the locked drop box.
Information Pertaining to Public Records Requests
Please be advised that the statutory obligation of the Custodian of Public Records is to provide access to, or copies of, public records in a reasonable period of time, under reasonable conditions, and under supervision by the Custodian or the Custodian's designee. However, Florida Statutes do not require the Custodian of Public Records to provide information about the records produced or to create new records in response to a request.
Please also be advised, that given the current situation related to COVID-19, should a mandate occur that impacts staffing or access to the District’s office, there may be a delay in the District’s response.
The District is happy to comply with any requests, and if there is anything else we may help you with, please feel free to contact the District’s Custodian of Public Records:
Jennifer McQueary, District Clerk
Political Campaign Activities Memo
Each election period raises questions about allowable campaign activities within The Village Community Development Districts. Please click on the header of this announcement for more details.
Resident Academy - Updated 6/1/2020
Are you interested in learning information about The Village Community Development Districts? Help alleviate the confusion, questions and misinformation that exist regarding the responsibilities and functions of the Districts. The Resident Academy provides an opportunity for all residents to learn more about the District Departments working together to make this a premier community! Participants will hear presentations from The Villages Fire Rescue, District Property Management, Community Watch, Recreation & Parks, Finance, Utilities and will even have the chance to tour the North Sumter Utility Plant!
With an improved format and no waiting list, register for one of our sessions!
October 12, 2020 at the Rohan Recreation Center- 8:30 am – 1:30 pm
November 16, 2020 at the Rohan Recreation Center- 8:30 am – 1:30 pm
January 20, 2021 at the Savannah Center – 8:30 am – 1:30 pm
April 21, 2021 at the Eisenhower Recreation Center - 8:30 am – 1:30 pm
For additional information, please click on the header of this announcement or contact the District Customer Service Center at (352) 753-4508. To register, click on the link below.
Sumter County Mosquito Control
The Florida Department of Health in Sumter County (DOH-Sumter) and Sumter County Mosquito Control are advising residents of an increase in mosquito-borne disease activity in areas of Sumter County. For more information provided by Sumter County, click the header of this announcement.
The District Team embarked on our mission to maintain The Villages and Districts’ Core Values of Hospitality, Stewardship, Hard Work and Innovation & Creativity while embracing enhancements and cost-saving measures to sustain what The Villages created for today, as well as tomorrow. The Balanced Scorecard attached with a breakdown of facts and figures, provides numerous accomplishments, cost saving measures, enhancements, and various projects that have been implemented over the last year. These implementations resulted in a total annualized savings of more than $3 million dollars. In addition, there have been several organizational changes to provide more efficient operations. Cost-saving measures such as interlocal agreements with Sumter County to provide maintenance of District vehicles, paying of street light operations rather than right-of-way maintenance, reduction/reorganization of staff and vehicle leasing to name a few. As with many things throughout the community, the dedication to a balanced budget that delivers consistency, transparency and cost effectiveness is paramount. For additional information, please click on the header of this announcement.
Emergency management and services related to preparation for severe weather, floods, hurricanes and other disaster response activities fall under the purview of the county in which you live.
If you have questions on severe weather or other emergency management issues in your area, please contact the appropriate county below. Lake, Marion and Sumter Counties also have programs designed to notify their residents of weather incidents, hazardous conditions and other important information.
To sign up for the notifications in your county, please visit the links below or contact the county in which you live for additional information.
Marion County - Emergency Management: (352) 369-8100 or
Sumter County—Emergency Management: (352) 689-4400 or
Chelsea Terrace Road Closure
Beginning May 1, 2019, Chelsea Terrace between Kristine Way and SR 44 will be closed to vehicular traffic so work can be done for the future installation of the Morse Boulevard connectivity bridge over SR 44. A new entry/exit will be constructed from Kristine Way for access to the Rohan Regional Recreation Center. Please use caution in this area and pay attention to all directional signage.
2020 The Villages Protected Species Wildlife Guide
Breedlove, Dennis & Associates, Inc. (BDA) compiled a list of animals to identify protected wildlife species in The Villages. To view the 2020 The Villages Protected Species Wildlife Guide, please click on the header of this announcement.
Congratulations to The Villages Public Safety Department on continuing the StormReady recognition for The Villages community for another three years! For additional information on this accomplishment, please click on the header of this announcement.
Water Retention Areas
Did you know that many of the water retention areas in our community are connected through various inlets and pipes? In addition to storm water, everything that enters the storm water pipes can end up in the water retention areas throughout our community. This includes trash, leaves, fertilizer, soap from washing vehicles, animal droppings and more.
Please help us ensure the health and continued maintenance of the water retention basins throughout The Villages by not placing ANYTHING in any of the storm water drains. Our National Pollutant Discharge Elimination System permit does not allow dumping into these storm drain systems.
For additional information on storm water management in our community, please visit www.DistrictGov.org
. If you notice any dumping into these systems, please contact the District Customer Service Center at (352) 753-4508.
Friendly Golf Recommendations
In The Villages, the most important part of golf is having fun! To learn more about making any casual game of golf more enjoyable, please click on the header of this announcement. For additional information, please visit www.GolfTheVillages.com
Update Your Contact Information
We strive to ensure that we have the most up-to-date contact information and emergency contact information for each resident of The Villages. If you would like to UPDATE your contact information or the emergency contact information listed for your property, please click on the header of this announcement and print out the attached form. You can return the completed form to the District Customer Service Center at 984 Old Mill Run in downtown Lake Sumter Landing. You can also place it in the utility / amenity / District correspondence box located at each postal facility without adding postage. If you prefer to call us with your changes, please call (352) 753-4508 Monday through Friday from 8:00 a.m. to 5:00 p.m. To email us your updates, please contact us at firstname.lastname@example.org
. If you have any questions or would like to know what information we currently have listed for your home, please call (352) 753-4508.
E-Billing is now available for your monthly water, sewer, trash and amenity bill! By signing up for E-Bill
, we will no longer send you a monthly paper statement. All of the information pertaining to your monthly bill will be emailed to the email address you provide. If you have any questions or concerns, please email us at email@example.com
. You may also call Finance Customer Service at (352) 750-0000. For additional information, please click on the header of this announcement.
Morse Boulevard Island Embankment
So, what is this I have heard about the Morse Bridge? Good Question! The Morse Bridge is in great shape and is maintained by Sumter County. What is all the “talk” about the bridge? The actual topic is the Morse Boulevard Island Embankment. We urge you to read through the information by clicking on the header of this announcement. Please do not hesitate to contact us at (352) 751-3939 if you have any questions or comments!
Morse Boulevard Lake Sumter Island Slope Stability Analysis
On Monday, August 1, 2016 the Project Wide Advisory Committee (PWAC) held a meeting that included a presentation and review of a Slope Stability Analysis performed by Kimley-Horn and Associates, Inc. (KHA) for the Lake Sumter island embankment on Morse Boulevard. The goal and objective of the analysis was to hault and prevent further erosion along the perimeter of the embankment during average conditions, and offer engineered options that were aesthetically pleasing that require minimal maintenance. The analysis did not include the Morse Boulevard bridge over Lake Sumter, and there is no evidence of issues with the structure.
The review included work performed by a sub-contracted geo-technical engineering firm who conducted extensive soil borings to thoroughly evaluate the slope of the island based on previous sloughing that occurred. Their findings concluded that the existing slope exceeded the Florida Department of Transportation (FDOT) minimum factor of safety for permanent slopes.
In conjunction with the information received from the geo-technical engineer, KHA further evaluated water depth, wind speed/direction, and wave height to conclude that erosion was occurring as a result of repetitive wave action during average weather conditions. KHA Engineers in attendance at the meeting presented three options to the PWAC to mitigate further erosion on the island embankment:
1. Rock Revetment structure fill and plantings
a. Highest construction cost ($1.47 Mil.); permanent solution with lowest anticipated maintenance.
2. Living shoreline with a toe protection breakwater structure
a. High construction cost ($1 Mil.); ongoing maintenance required.
3. Placement of additional coarse sediment fill with native plantings
a. Lowest construction cost ($520,000); highest recurring maintenance and least likely to address erosion as compared to option 1 and
The PWAC had extensive discussions regarding the options and the desire for a long-term solution that required minimal ongoing maintenance. Based on the review and information provided, and audience input, the PWAC directed staff to work with KHA to develop information to proceed with a rock revetment, option 1. Additional information will be presented at a future meeting.
The full Slope Stability Analysis is available by clicking the header of this announcement.
Sharps Disposal Program
The Sumter County Department of Health offers a sharps disposal program for residents of Sumter County. This program was designed as a community service to assist the residents of Sumter County with a safe and environmentally sound method for disposing of used needles or sharps. All sharps must be delivered in an approved sharps container. For additional information on this program or the cost of the containers, please contact or visit one of the following locations:The Villages:
8015 East C-466
104 Rutland Steet
415 East Noble Avenue
For additional information, please visit the Sumter County Department of Health
website or contact them at (352) 569-3131.
What Happens When I Call 9-1-1 in The Villages?
It is very important that all residents are aware of what to do in an emergency. Please click on the header of this announcement to view information from The Villages Public Safety Department on what happens when you call 9-1-1 in The Villages.
Information Provided by Sumter County Sheriff's Office
Please click on the header of this announcement to learn about tips to secure your home and what to do if you find your house has been burglarized. This information is being provided to you by the Sumter County Sheriff’s Office.
Please help the wildlife by keeping them wild! Feeding wildlife can do more harm than good for both people and wildlife. Wildlife can adapt to living on golf courses and neighborhoods when its natural habitat is developed. Feeding wildlife may cause them to become dependent on handouts and lose their natural fear of people, causing injury to people on rare occasions. Please click on the header of this announcement for additional information.
Golf Course Safety
For each golfer’s safety from snakes and alligators, ball-hawking on the golf courses is prohibited. Due to the steepness of the water basin banks, we ask that you stay on the golf course side margin of the red or yellow hazard stakes. We encourage each golfer to put safety first as it would be very easy to slip and fall due to the current low water level.
Parking in Unauthorized Areas
Community Watch and local law enforcement officials have teamed up in a safety initiative to prevent golf carts and other vehicles from driving and parking on our sidewalks and other unauthorized areas. Not only is it in violation of District Rules, but driving and parking on the sidewalks is also extremely dangerous for our residents and guests enjoying a casual stroll through the community. Have you noticed the traffic cones that have been placed along our sidewalks at handicapped access points on the squares? The cones were placed there originally to discourage vehicles from parking on our sidewalks. In the first phase of our initiative, Community Watch began removing the existing traffic cones. Community Watch is now placing red and black “WARNING” signs on vehicles parked in unauthorized areas. The warnings reference District Rules and are designed to educate vehicle operators of their parking infractions.
Community Watch partnered with law enforcement in the second phase of the initiative to attempt to identify and notify owners of vehicles parked in violation of the District Rules. Owners are given the opportunity to move their vehicles. As a last resort, drivers of vehicles repeatedly parked in violation of the District Rules may be prohibited access to any District property. We hope this action is not required, but the safety of our residents and guests must be assured.Please be aware that there are also areas in The Villages in which there is only pedestrian and golf cart access. The Mulberry Dog Park is only accessible by pedestrians and golf carts. If you would like to drive your vehicle, please visit the Paradise Dog Park or the Brinson-Perry Dog Park.
Please assist us in making our sidewalks safe for our residents and guests.
Sumter County Roundabout Brochure
The Sumter County Board of County Commissioners in cooperation with the Sumter County Sheriff’s Office has developed an educational guide to navigating roundabouts
in Sumter County. At the request of Sumter County officials, the District is providing this brochure for your information. If you have any questions regarding this information, please contact the Sumter County Public Works Department at 352-793-0240.