Important Message
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Important Message
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In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), the Villages Community Development Districts (VCDD) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Please use the following helpful links to leave your comments or questions relating to the District facilities’ ADA compliance.
This procedure has been adopted to provide for prompt resolution of complaints alleging a violation of Title II of the Americans with Disabilities Act. All grievances should be documented on a VCDD Grievance Form.
The grievance should contain as much information relating to the alleged incident as possible. Should you need assistance in filling out this form, please contact the Districts’ ADA Coordinator.
The grievance should be documented on the VCDD Grievance Form. This form must be completed by the grievant or his/her authorized representative. Tape recorders, Qualified Sign Language Interpreters or other assistance will be provided by the Districts’ ADA Coordinator if necessary. All complaints must be filed within 60 calendar days after the alleged violation.
The Districts’ ADA Coordinator will follow the filing of a complaint by discussing the alleged violation with the grievant and the concerned District Department(s) and will address the alleged violation within 15 working days.
If not resolved in Step 2, the Districts’ ADA Coordinator will issue a written determination as to the validity of the complaint, along with the resolution, if any, to all concerned parties within 30 days after the initial filing of the grievance.
If the Districts’ determination does not satisfactorily resolve the matter, the grievant or authorized representative may appeal the decision within 15 days of the Districts’ ADA Coordinator’s determination. All appeals must be made in writing to the District Manager by the grievant or his/her authorized representative.
The District Clerk will maintain all files and records relating to ADA grievances and complaints at the District Office located at 3571 Kiessel Road, The Villages, FL 32162.
To file an American with Disabilities Act (ADA) complaint directly to the Department of Justice (DOJ), please contact 1-800-514-0301 or visit their website at justice.gov.
The VCDD does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
The VCDD will make all reasonable modifications to its policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities in accordance with the law.
The VCDD will in compliance with the law, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in VCDD programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
You can also leave comments by calling or emailing the Districts’ ADA Coordinator. Comments or complaints that a program, service, or activity of the VCDD is not accessible to persons with disabilities should be directed to:
Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request.
To submit a digital request please click below:
Or, please forward requests to:
Jennifer Farlow, District Clerk
3571 Kiessel Road, The Villages, FL 32163
Jennifer.Farlow@DistrictGov.org
Phone No. (352) 751-3939 | Fax No. (352) 753-6430
Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.
To report any concerns, please submit a digital request or contact the Community Standards Department directly at: DeedCompliance@DistrictGov.org
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
