Mission

To provide responsible and accountable Public Service that enhances and sustains our community.

Purpose

To provide and preserve the lifestyle of Florida’s Friendliest Hometown.

To be respected as the most responsive and responsible Community Development District.

Hospitality: “The taste of the roast is determined by the handshake of the host.” (Benjamin Franklin). We believe in creating an atmosphere in every arena which is: of high quality, friendly, warm, comfortable, clean, honest, welcoming, and like home.
Innovation & Creativity: We provide opportunities for learning and newness. Residents, employees, and all helpers are encouraged to grow and change. We embrace personal and professional progress. We believe in organizational innovation, risk taking, and “out of the box” thinking.
Stewardship: We believe each employee acts as a steward of our resources. Stewardship includes prudent decision-making and accountability. We each embrace the full measure of both freedom and responsibility in the execution of our position. We choose to treat The Villages and all its resources as “ours” to nourish and protect.
Hard Work: We are committed to excellence in all that we do. Our work ethic reflects a personal pride in our work and in our community. We believe in exceeding everyone’s expectations with our effort and our results. We enjoy the good feeling derived from completing a job well done.