The Villages beautiful Lake Sumter

Commercial Customers

Photo of Lake Sumter

Cross Connection Control

Under the provisions of the Safe Drinking Water Act adopted by the E.P.A. in 1974, the Water Purveyor (supplier) is held responsible for compliance to the provisions of the Act, to include a warranty that water quality provided by his operation is in conformance with the E.P.A. standards at the source, and is delivered to the Customer without the quality being compromised as a result of its delivery through the distribution system.

To this end, Village Center Community Development District (VCCDD) endorses the Statement of Policy adopted by the American Water Works Association (AWWA) as follows:

"The American Water Works Association recognizes that the Water Purveyor has a responsibility to provide its Customers at the service connection with water that is safe under all foreseeable circumstances. Thus, in the exercise of this responsibility, the Water Purveyor must take reasonable precautions to protect the community distribution system from the hazards originating on the premises of its Customers that may degrade the water in the community distribution system.

A “Cross-Connection and Backflow Prevention Program” has policies and procedures along with applicable codes, rules and regulations which are intended specifically to provide reasonable and required protection for The Villages Water Supply System against contamination and/or pollution resulting from backflow and/or back siphonage through cross-connection and/or controlled plumbing connections.

Additional Links:

Grease Trap Maintenance Program


Fats, oil, and grease (FOG) is a major concern for wastewater collection systems. When not disposed of properly, FOG forms thick layers inside sewers constricting flow, similar to the way cholesterol affects blood flow in our arteries. Clogged sewers require additional maintenance and cleaning and can result in sewage spills and overflows. FOG also places additional loadings on wastewater treatment plants, which can result in process operational difficulties, added treatment costs, and possible plant upsets.

A Fats, Oils, and Grease Management Program provides operational policies, equipment requirements, recordkeeping and reporting requirements, best management practices, and other valuable information and resources which can greatly reduce the amount of FOG entering the wastewater collection and treatment systems.

By doing your part, you can contribute to a cleaner and healthier utility system.

VCCDD/NSCUDD Grease Management Program Handbook
WUDD Grease Management Program Handbook

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer Farlow, District Clerk
984 Old Mill Run
The Villages, Florida 32162
Phone No. (352) 751-3939
Fax No. (352) 753-6430

or click the link below to file your request electronically.

     Public Records Requests

Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at to report any concerns you might have.