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Position Responsibilities/Duties: Patrol Driver

The patrol drivers are assigned to the Operations Section under the direction of the Operations Section Manager. Community Watch patrol personnel are on duty 24/7/365. There are 36 patrol drivers per 24 hour period (i.e.; a driver in each of the 12 patrol regions x 3 eight hour shifts). Additionally, one full-time patrol supervisor is assigned to the North and South areas during each of the three shifts for a total of six per day. The primary duties of the Community Watch patrol drivers are to patrol their assigned neighborhoods and respond to calls for assistance from our residents and visitors.

This past fiscal year (October 1, 2015 through September 30, 2016), Community Watch drivers patrolled our 81 neighborhoods 82,136 times and responded to requests for assistance 4,082 times. This amount totals 40.6% of all the service actions performed by Community Watch personnel. Another major responsibility of the patrol drivers includes assisting other District departments and local law enforcement agencies. Patrol drivers report maintenance concerns to District Property Management (DPM) and Commercial Property Management (CPM) and assist the Recreation Department by checking the neighborhood pools during the day and closing those pools in the evenings at dusk.

The following are just some of the many duties assigned to patrol drivers:

  1. Assist law enforcement, Emergency Medical Services and The Villages Public Safety Department by directing traffic at emergency scenes.
  2. Check Villages Resident ID Cards and perform security checks at the neighborhood pools throughout the day and secure the pools at dusk every night.
  3. Check the security of all District buildings after closing time, including the main District offices and all recreation facilities.
  4. Assist the Recreation department in opening outdoor recreation facilities and put water out at pickleball and tennis courts during holidays.
  5. Respond to calls for service from residents.
  6. Respond to requests for well-being checks for residents enrolled in the Adult Watch Program. This is a critical service provided to all residents and a service that is greatly appreciated by our residents and their loved ones. For additional information about the Adult Watch Program, please click here.
  7. Respond to BOLO’s (Be On the Look Out) issued by law enforcement, usually related to a lost person with Alzheimer’s or other medical issues.
  8. Observe and report all maintenance repair issues, utility issues involving water, or malfunctioning lights during the day or night. All needed repairs are reported to the appropriate service agencies every day so that the repairs are done in a timely fashion.
  9. House Check Program. We perform home security checks for residents who are away for over 7 days. This is a very popular program, in which the driver physically walks around the home to look for signs of problems, such as an open door, a broken window, signs of forced entry, etc. For additional information on this program, please click here.
  10. Assist gate attendants when openings cannot be filled, or assist the gate attendants with relief as necessary.
  11. Repairs damaged gate arms when observed or reports to dispatch for District Property Management (DPM) assistance.
  12. Checks RV lots if within assigned patrol area or as directed.
  13. Obtain information related to large moving vehicles and ensure vehicles do not cause damage.
  14. Check Executive Golf Courses after hours to ensure security.
  15. Pick up hazardous debris and also dead animals in roadways if it can be done safely.
  16. Provide assistance during Special Events operations within the Villages, including the town squares.
  17. Report all water restriction violations to the proper authority.
  18. Assist Villages Public Safety Department (Fire Department), other district departments and outside agencies handle depression concerns by providing security of site and traffic control.
  19. Meet with Lifestyle participants to ensure they arrive at their designated location during their stay here in The Villages.

Finally, Community Watch also has patrol drivers and walkers assigned to our three town squares. These individuals are scheduled mostly during the weekend evening and early morning hours. They are assigned to assist local law enforcement, report any incidents as necessary and provide assistance to our residents and visitors.

Contact Us
Community Watch
1135 Bonita Boulevard
The Villages, FL 32162

Phone: 352-753-0550
Fax: 352-753-9400
Email Community Watch

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer Farlow, District Clerk
984 Old Mill Run
The Villages, Florida 32162
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at to report any concerns you might have.