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Position Responsibilities/Duties: Gate Operations Attendant

The Gate Operations Attendants are assigned to the Communications Section under the direction of the Communications Manager. Their primary responsibilities are to remotely monitor all live video feeds from gate cameras to ensure efficient gate operations and to allow remote access through the gates for our residents and visitors. Gate Operations personnel are staffed 24/7/365.

There are two Gate Operations personnel assigned to three different shifts (6am-noon, noon-6pm, 6pm-midnight) and one Gate Operations personnel assigned from midnight to 6am.

The following are just some of the daily responsibilities/duties of the Gate Operations Attendants in the Live Observation Control Center:

  1. Monitor security screens and report any damaged or malfunctioning gates immediately to Dispatch for repair.
  2. Provide remote video security for the RV storage lots by verifying and validating requests for entry.
  3. Report any accidents and/or incidents visually observed in viewing security screens to Dispatch personnel for appropriate action (i.e.; contact law enforcement or maintenance vendors).
  4. Remotely open unstaffed gates for residents and visitors as needed.
  5. Remotely open gates at staffed gates as needed.
  6. Open and lock gates in the upright position during maintenance operations when directed by Community Watch Patrol personnel or contract vendors.
  7. Collect and report moving van information observed in viewing of security screens. Also reports information to Dispatch personnel so they can record and dispatch Patrol drivers if needed.
  8. Assist Dispatch personnel with calls to residents registered in the Adult Watch program. For additional information on the Adult Watch Program, please click here.
Contact Us
Community Watch
1135 Bonita Boulevard
The Villages, FL 32162

Phone: 352-753-0550
Fax: 352-753-9400
Email Community Watch

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer Farlow, District Clerk
984 Old Mill Run
The Villages, Florida 32162
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at to report any concerns you might have.