Quick Links

Customer Service Center

Welcome to the Customer Service website! The District Customer Service team is dedicated to providing each resident with friendly, accurate, and quality customer service.

Known as the Districts’ “One-Stop” location, residents can access information about the community in which they live by simply calling, stopping in, or exploring what our website has to offer.

Email Customer Service

984 Old Mill Run
The Villages, FL 32162

Phone: 352-753-4508
Fax: 352-751-3936

Business Hours:
8am to 5pm, EST
Monday – Friday
Excluding Holidays

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer Farlow, District Clerk
984 Old Mill Run
The Villages, Florida 32162
jennifer.farlow@districtgov.org
Phone No. (352) 751-3939
Fax No. (352) 753-6430

or click the link below to file your request electronically.

Public Records Requests

Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases. Please contact the Community Standards Department directly at deedcompliance@districtgov.org to report any concerns you might have.