Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer McQueary, District Clerk
984 Old Mill Run
The Villages, Florida 32162
jennifer.mcqueary@districtgov.org
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at deedcompliance@districtgov.org to report any concerns you might have.

Phase III Water Shortage

Due to the lack of rain fall, Southwest Florida Water Management District (SWFWMD), the state water management agency for our area, declared a Phase III Water Shortage effective June 5, 2017. The declaration includes all of The Villages in Marion County, Sumter County, and District 11 (Villages of Fruitland Park) in Lake County along with numerous other counties in SWFWMD.

Memorial Day Closure

The Customer Service Center and all District Administrative Offices will be closed on Monday, May 29, 2017 in observance of Memorial Day.  We will resume normal business hours on Tuesday, May 30, 2017. 

2017 Mill & Overlay Schedule

The District Property Management Department is coordinating with Rainey Construction to mill and overlay several roadways in The Villages.  Each home impacted by this work will be notified with additional instructions and information. 

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News and Information

Phase III Water Shortage

Due to the lack of rain fall, Southwest Florida Water Management District (SWFWMD), the state water management agency for our area, declared a Phase III Water Shortage effective June 5, 2017. The declaration includes all of The Villages in Marion County, Sumter County, and District 11 (Villages of Fruitland Park) in Lake County along with numerous other counties in SWFWMD.
Under the new water shortage order, lawn watering is reduced to once-per-week and allowable watering hours are reduced to before 8 am or after 6 pm.  Irrigation schedule information can be found in the Fact Sheet by clicking on the header of this announcement.  Micro-irrigation and hand watering of non-lawn areas are still allowed any day, if needed.  The restrictions will remain in effect through at least August 1, 2017.  Additional details regarding the watering of new lawns and plants, reclaimed water and other water uses can be found at WaterMatters.org/restrictions.
SWFWMD considerers both natural water resource conditions and the viability of public supply when deciding to declare a water shortage order. For the past 20 years, SWFWMD has worked diligently with its partners to develop alternative water supplies. Even though the region is experiencing drought conditions, there is adequate public water supply available.
The approved rate structures for the Village Center Service Area (VCSA), Little Sumter Service Area (LSSA), the North Sumter County Utility Dependent District (NSCUDD), Sumter Water Conservation Authority (SWCA), and Fenney Water Conservation Authority (FWCA) include an Environmental Protection Rate Surcharge in the event a water shortage is declared by SWFWMD.  In accordance with the rate structure, a 10% surcharge will be added to water usage beginning June 5, 2017 as a result of SWFWMD’s declaration of a Phase III Water Shortage.  The incorporation of these rates promotes water conservation in the event of a water shortage, and they were also critical during the development and approval of the rate schedules and water use permits with SWFWMD.

Holiday Sanitation Collection Information

Village Community Development Districts 1-11
If you live in Village Community Development Districts 1-11 in the Sumter County, Marion County or Fruitland Park portions of The Villages, there will be no sanitation or recycling collection on Monday, May 29, 2017 in observance of Memorial Day.   If Monday is your normal collection day, you will have collection on Saturday, May 27th.  Please place your bags out no later than 6:00 a.m.  If you have any questions, please click on the Sanitation Collection Information link. 


Village Community Development District No. 12 and the Town of Lady Lake
If your sanitation collection is serviced by Waste Management in the Village of Fenney or Lady Lake portion of The Villages, you will not have sanitation collection service on Monday, May 29, 2017.  If you have any questions or would like additional information, please contact Waste Management at (352) 787-4416.  If you live in the Lake County portion of The Villages, please contact Lake County Solid Waste at (352) 343-3776 for information on your sanitation schedule.

Memorial Day Closure

The Customer Service Center and all District Administrative Offices will be closed on Monday, May 29, 2017 in observance of Memorial Day.  We will resume normal business hours on Tuesday, May 30, 2017.  For additional information, please contact the District Customer Service Center at (352) 753-4508.

2017 Mill & Overlay Schedule

The District Property Management Department is coordinating with Rainey Construction to mill and overlay several roadways in The Villages.  Each home impacted by this work will be notified with additional instructions and information.  Please note that this schedule may be adjusted due to unforeseen circumstances, including weather.
Please click on the header of this announcement to view the schedule.  If you have any questions or would like additional information, please contact District Property Management at (352) 753-4022.


2017 Resident Survey

The 2017 Villages Resident Survey is now available to all residents of The Villages! To access your survey, please visit www.TheVillages.com or access the survey by clicking on the Resident Survey link below.  We invite you to take this opportunity to provide useful feedback that can be used to improve operations and services in your community.  The survey contains questions from both The Villages Developer and your District Government.  Your opinions are important to us and we look forward to hearing from you!  This year, you will need your Villages Resident ID and pin number to access the survey.  If you have any questions or would like additional information, please contact the District Customer Service Center at (352) 753-4508.

 

Please click here to access the Resident Survey

Storm Pipe Repairs

Sumter County will be performing storm pipe repair work on the sections depicted on the attached map in District 3.  This work is anticipated to occur over the next few weeks.  To view the maps, please click on the header of this announcement.

Personal Chairs at Downtown Squares

Personal folding chairs are allowed to be brought to events.  The setting up and leaving of chairs prior to 3:00 p.m. is prohibited.  Any chairs set up and left on the square prior to 3:00 p.m. will be removed by District Property Management.  Our efforts are to manage and maintain a safe environment for visitors, staff and contractors at the squares.  We appreciate your attention and support of this matter which will allow our Squares to continue to meet our high community standards.

Smoke Detector Program

The Villages Fire and Public Safety Department offers smoke detector assistance to residents of The Villages as part of the Fall Prevention Program.  
• This program is designed for residents of The Villages who are disabled or are unable to climb a ladder
• Smoke detector batteries should be changed once per year
• Help with smoke detector battery changes and/or installations can be arranged by calling 352-205-8280 Monday through Friday from 8:00 am to 5:00 pm.  If you call after hours or on the weekend, a recording will direct you to an alternate phone number
• Residents are required to purchase the batteries or new units
• There is no charge for this service
• The Villages Public Safety Department employees will arrive at your home in uniform, with a visible name badge
• As a reminder, this assistance is strictly for smoke detectors. The employees visiting your home will not be able to assist you with non-related smoke detector issues or concerns

E-Billing

E-Billing is now available for your monthly water, sewer, trash and amenity bill!  By signing up for E-Bill, we will no longer send you a monthly paper statement.  All of the information pertaining to your monthly bill will be emailed to the email address you provide.  If you would like to utilize this new billing feature, please click here.  If you have any questions or concerns, please email us at utilities@districtgov.org.  You may also call Finance Customer Service at (352) 750-0000.  For additional information, please click on the header of this announcement.

Morse Boulevard Island Embankment

So, what is this I have heard about the Morse Bridge?  Good Question!  The Morse Bridge is in great shape and is maintained by Sumter County.  What is all the “talk” about the bridge?  The actual topic is the Morse Boulevard Island Embankment.  We urge you to read through the information by clicking on the header of this announcement.  Please do not hesitate to contact us at (352) 751-3939 if you have any questions or comments!

Emergency Management

Emergency management and services related to preparation for severe weather, floods, hurricanes and other disaster response activities fall under the purview of the county in which you live.  If you have questions on severe weather or other emergency management issues in your area, please contact the appropriate county below.  Lake, Marion and Sumter Counties also have programs designed to notify their residents of weather incidents, hazardous conditions and other important    information.  To sign up for the notifications in your county, please visit the links below or contact the county in which you live for additional information.
Lake County - Emergency Management:  (352) 343-9420 or visit http://alertlake.com/
Marion County - Emergency Management: (352) 732-8181 or visit http://www.marionso.com/emergency-management
Sumter County—Emergency Management:  (352) 689-4400 or visit http://sumtercountyfl.gov/718/Emergency-Management

Morse Boulevard Lake Sumter Island Slope Stability Analysis

On Monday, August 1, 2016 the Project Wide Advisory Committee (PWAC) held a meeting that included a presentation and review of a Slope Stability Analysis performed by Kimley-Horn and Associates, Inc. (KHA) for the Lake Sumter island embankment on Morse Boulevard.  The goal and objective of the analysis was to hault and prevent further erosion along the perimeter of the embankment during average conditions, and offer engineered options that were aesthetically pleasing that require minimal maintenance.  The analysis did not include the Morse Boulevard bridge over Lake Sumter, and there is no evidence of issues with the structure. 
The review included work performed by a sub-contracted geo-technical engineering firm who conducted extensive soil borings to thoroughly evaluate the slope of the island based on previous sloughing that occurred.  Their findings concluded that the existing slope exceeded the Florida Department of Transportation (FDOT) minimum factor of safety for permanent slopes.
In conjunction with the information received from the geo-technical engineer, KHA further evaluated water depth, wind speed/direction, and wave height to conclude that erosion was occurring as a result of repetitive wave action during average weather conditions. KHA Engineers in attendance at the meeting presented three options to the PWAC to mitigate further erosion on the island embankment:
1. Rock Revetment structure fill and plantings
a. Highest construction cost ($1.47 Mil.); permanent solution with lowest anticipated maintenance.
2. Living shoreline with a toe protection breakwater structure
a. High construction cost ($1 Mil.); ongoing maintenance required.
3. Placement of additional coarse sediment fill with native plantings
a. Lowest construction cost ($520,000); highest recurring maintenance and least likely to address erosion as compared to option 1 and
The PWAC had extensive discussions regarding the options and the desire for a long-term solution that required minimal ongoing maintenance.  Based on the review and information provided, and audience input, the PWAC directed staff to work with KHA to develop information to proceed with a rock revetment, option 1.  Additional information will be presented at a future meeting.
The full Slope Stability Analysis is available on www.DistrictGov.org, or by clicking the following direct link: http://www.districtgov.org/PDFView/PDFMeeting.aspx?id=20160801pa0201

2017 Villages Protected Species Wildlife Guide

Breedlove, Dennis & Associates, Inc. (BDA) compiled a list of animals to identify protected wildlife species in The Villages.  To view the 2017 Villages Protected Species Wildlife Guide, please click on the header of this announcement.

Sharps Disposal Program

The Sumter County Department of Health is now offering a sharps disposal program for residents of Sumter County.  This program was designed as a community service to assist the residents of Sumter County with a safe and environmentally sound method for disposing of used needles or sharps.  All sharps must be delivered in an approved sharps container.  For additional information on this program or the cost of the containers, please contact or visit one of the following locations:

The Villages:
8015 East C-466
(352) 689-4675

Wildwood:
104 Rutland Steet
(352) 689-6520

Bushnell:
415 East Noble Avenue
(352) 569-3102

For additional information, please visit the Sumter County Department of Health website by clicking here or contact them at (352) 569-3131.

Political Campaign Activities

Each election period raises questions about allowable campaign activities within the Village Community Development Districts.  To help all candidates, an overview has been created.  To read the overview, please click on the header of this announcement.

Unwanted Phone Books

As you receive new phone books, please help us keep our community clean by refraining from placing old phone books at the postal facilities.  Unwanted phone books should be placed in the bag and discarded with your other recycling.  We appreciate your help!

Please join us for Welcome Wednesday!

Welcome Wednesday is a program designed to give residents the opportunity to learn about ongoing projects, address rumors and have their questions answered by District staff.  Please join us each Wednesday at 11:00 a.m. at the District office located at 984 Old Mill Run to have the opportunity to hear first-hand about the latest rumors and meet District Board Supervisors from your CDD and others.  We have also revised our weekly handouts into a new easy to read newsletter!  To view this weekly newsletter, please visit the Welcome Wednesday quick link for updated information.  For additional information, please contact the Customer Service Center at (352) 753-4508 or click on the header of this announcement.  We look forward to seeing you next Wednesday!

What Happens When I Call 9-1-1 in The Villages?

It is very important that all residents are aware of what to do in an emergency.  Please click on the header of this announcement to view information from The Villages Public Safety Department on what happens when you call 9-1-1 in The Villages.

Information Provided by Sumter County Sheriff's Office

Please click on the header of this announcement to learn about tips to secure your home and what to do if you find your house has been burglarized.  This information is being provided to you by the Sumter County Sheriff’s Office.  

Wildlife Information

Please help the wildlife by keeping them wild!  Feeding wildlife can do more harm than good for both people and wildlife.  Wildlife can adapt to living on golf courses and neighborhoods when its natural habitat is developed.  Feeding wildlife may cause them to become dependent on handouts and lose their natural fear of people, causing injury to people on rare occasions.  Please click on the header of this announcement for additional information.

Flashing Yellow Arrow

As information for Villages residents, we would like to inform you The Florida Department of Transportation (FDOT) has implemented a new type of traffic signal at certain locations throughout the state and at some intersections adjacent to The Villages.  The signals now include a flashing yellow arrow.  It is a new type of signal which is placed over a left turn lane at a signalized intersection where one of the signal indications is a flashing yellow arrow. They are the result of a national study conducted by the Federal Highway Administration, which demonstrated many benefits.  To learn more about this new signal and view a video, please click here.

When Should I Water?

Evaporation loss can be 60 percent or higher during the day, so watering must be done during your scheduled irrigation time which will be before 10am or after 4pm on your scheduled day.  Irrigation schedules vary by district and are listed at www.thevillageswaterwisdom.com. It is important to remember not to irrigate just because it is your scheduled day.  Irrigation systems should only be operated when the lawn begins to show signs of stress.  This will encourage deeper root growth, which will help to develop more drought tolerant lawns and landscaping.  It will also save water, which protects our water resources and provides savings on water bills.  Signs of stress include:• lingering footprints or mower tracks
• grass blades or leaf blades beginning to close lengthwise
• the top few inches of soil feeling dryLawns will generally need water before landscape plants (excluding flowers).  Therefore if the lawn is being irrigated when it shows signs of stress, the landscape plants will be adequately irrigated.Flower beds should be hand watered with a hose using an automatic shut off nozzle.  Also, if the lawn has dry spots, use a hose with an automatic shutoff nozzle to apply water where it’s needed, instead of watering the entire lawn.For information related to the current water restrictions and irrigation schedules, please visit www.thevillageswaterwisdom.com

Golf Cart Safety

In a community of 100,000 residents, golf cart safety is important both on the multimodal paths and on the roadways. To encourage golf cart safety, we have several educational materials available to help inform both residents and guests about safety.  Golf cart safety brochures are available in the Customer Service Center located at 984 Old Mill Run or by clicking on the header of this announcement.  You can also view a video addressing many of the concerns related to golf cart safety in The Villages by clicking here.

To promote golf cart safety in The Villages, The Villages Homeowners Association created a video that can be supplemented with their monthly Golf Cart Safety Clinic. The Golf Cart Safety Clinic is held at 9:00 a.m. on the third (3rd) Wednesday each month at Colony Cottage Recreation Center.  To view the video, please click on the following link:  http://www.thevha.net/golf-cart-safety/For additional information on golf cart safety, please click here.

Golf Cart Rules of the Road and Safety Tips

Please click on the header of this announcement to learn about Golf Cart Safety and Rules of the Road.  We encourage all golf cart drivers in The Villages to Slow Down and Enjoy the Ride!!  For additional copies of the attached brochure, please visit your local recreation center or the Customer Service Center located at 984 Old Mill Run.

Announcement from the Florida Department of Highway Safety and Motor Vehicles

Effective July 1, 2013, The Florida Legislature amended FS 319.14 to allow the conversion of a Low Speed Vehicle (LSV) to a golf cart.  For additional information on the process of converting a LSV to a golf cart, please click on the header of this announcement.

Share the Path

"Who is allowed to use the multi-modal paths throughout The Villages?”  This is a question that the District receives on a regular basis.  The multi-modal paths are for use by NON-AUTOMOTIVE, non-vehicular traffic such as bicycles, golf carts, pedestrians, and skaters.  It is not legal…nor is it smart…to drive vehicles such as smart cars, motorcycles, or mopeds on any of the multi-modal paths in The Villages.  For additional information, please click on the header of this announcement to read a memo from District Counsel regarding the use of multi-modal paths. 

Golf Course Safety

For each golfer’s safety from snakes and alligators, ball-hawking on the golf courses is prohibited.  Due to the steepness of the water basin banks, we ask that you stay on the golf course side margin of the red or yellow hazard stakes.  We encourage each golfer to put safety first as it would be very easy to slip and fall due to the current low water level. 

Parking in Unauthorized Areas

Community Watch and local law enforcement officials have teamed up in a safety initiative to prevent golf carts and other vehicles from driving and parking on our sidewalks and other unauthorized areas.  Not only is it in violation of District Rules, but driving and parking on the sidewalks is also extremely dangerous for our residents and guests enjoying a casual stroll through the community. Have you noticed the traffic cones that have been placed along our sidewalks at handicapped access points on the squares?  The cones were placed there originally to discourage vehicles from parking on our sidewalks.  In the first phase of our initiative, Community Watch began removing the existing traffic cones.  Community Watch is now placing red and black “WARNING” signs on vehicles parked in unauthorized areas.  The warnings reference District Rules and are designed to educate vehicle operators of their parking infractions. 

Community Watch partnered with law enforcement in the second phase of the initiative to attempt to identify and notify owners of vehicles parked in violation of the District Rules.  Owners are given the opportunity to move their vehicles.  As a last resort, drivers of vehicles repeatedly parked in violation of the District Rules may be prohibited access to any District property. We hope this action is not required, but the safety of our residents and guests must be assured.Please be aware that there are also areas in The Villages in which there is only pedestrian and golf cart access.  The Mulberry Dog Park is only accessible by pedestrians and golf carts.  If you would like to drive your vehicle, please visit the Paradise Dog Park or the Brinson-Perry Dog Park.   

Please assist us in making our sidewalks safe for our residents and guests.

Sumter County Roundabout Brochure

The Sumter County Board of County Commissioners in cooperation with the Sumter County Sheriff’s Office has developed an educational guide to navigating roundabouts in Sumter County.  At the request of Sumter County officials, the District is providing this brochure for your information.  If you have any questions regarding this information, please contact the Sumter County Public Works Department at 352-793-0240.  Please click here to view the brochure.


Meeting Calendar
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